Privacy policy

INTRODUCTION

This Privacy Policy explains how XAutoLab collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using the Services, you agree to the practices described in this Policy.

INFORMATION WE COLLECT

We may collect the following types of information:

  • Contact details (name, email address, shipping and billing address)

  • Payment information (processed securely by Shopify and payment providers)

  • Order and transaction history

  • Communications with us

  • Device and usage data (IP address, browser type, interactions)

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process orders and payments

  • Provide customer support

  • Fulfill shipping and returns

  • Improve our products and Services

  • Communicate important service-related updates

Marketing emails are sent only where permitted, and you may unsubscribe at any time.

SHARING OF INFORMATION

We may share information with:

  • Shopify and payment processors

  • Shipping and logistics partners

  • Service providers supporting website operations

We do not sell your personal information.

DATA SECURITY

We implement reasonable security measures to protect your information. However, no method of transmission is completely secure.

DATA RETENTION

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

YOUR RIGHTS

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information.

Requests can be sent to:
info@xautolab.com

INTERNATIONAL DATA TRANSFERS

Your information may be processed outside your country of residence through Shopify and its partners.

CONTACT

For privacy-related questions:

Email: info@xautolab.com